The mission at VOGL Lacrosse is to provide players with the highest quality of products at affordable prices.
Shipping: Domestic Orders will be shipped via United States Postal Service. Orders will be processed and shipped within 1 – 3 business days from the date of purchase and should be received within 2 – 7 business days. Custom order Items are subject to availability and customers will be notified when product will be processed and shipped. International orders will be subject to additional shipping and handling fees accordingly. Customer is responsible for any duties and taxes by their respective countries.
Once the order is shipped the customer will receive an email with the tracking number.
Returns: In case you are not completely satisfied with your order you may return the unused item(s) purchased in their original packaging and hangtags to receive a full refund within 7 business days from the date the order was received. Customer is responsible to pay for the return shipping.
If there was a mistake on our end pertaining to an order, VOGL Lacrosse will cover the return shipping to exchange the order. Please contact us with any questions or concerns with your order before mailing any products back to Vogl lacrosse. Thank you.
*Limited LIFETIME Warranty: If at anytime the head breaks from normal playing conditions, send it back for your one time replacement.*
This Limited LIFETIME Warranty covers any head that was purchased from VOGL Lacrosse and mailed back with the original receipt as proof of purchase. Coverage terminates if you sell or otherwise transfer the product. The replacement will be the same make/model of the warranted product in question, unless otherwise noted**. Warranty is not subject to mesh and or strings of item. Warranty only includes replacement of product and is not subjected to refund and/or credit. Before mailing back your broken or defected head, all stringing and other accessories should be removed. Only an unstrung head will be mailed back for the replacement of the broken head. VOGL Lacrosse is not responsible for any mailed items returned that is not warranted. Any head that has been altered in any way from the original manufactured design/make, defaced, or negligently damaged will void warranty. These actions will void the product warranty and the item will not be replaced. It is up to the discretion of VOGL Lacrosse if the broken head falls under the criteria of the Limited LIFETIME Warranty and if a replacement head will be issued. The buyer must pay a shipping and processing fee for the replacement head before the item is shipped.
**Models and colors will be subject to availability.